Hearing Aid App
What types of information are collected?
We distinguish between two types of information: personal and non-personal information.
Personal data is personally identifiable information that identifies a user as an individual. We collect no personal information about you or your children through our apps.
"non-personal data" means information that does not directly identify you. Additionally, non-personal data means "aggregate" and "de-personalized" information.
We collect and use non-personal information ("Analytical Data") during the use of our apps.
Hearing Aid App may use tools or third party analytical software to automatically collect and use certain non-personal data that does not directly enable Hearing Aid App to identify you. The types of non-personal data Hearing Aid App may collect and use include, but are not limited to: (i) device properties, including, but not limited to unique device identifier or other device identifier ("UDID"); (ii) device software platform and firmware; (iii) mobile phone carrier; (iv) geographical data such as zip code, area code and location; (v) game score and achievements; (vi) other non-personal data as reasonably required by Hearing Aid App to enhance the Services and other Hearing Aid App products and services.
Hearing Aid App may use and disclose to Hearing Aid App' partners and contractors the collected non-personal data for purposes of analyzing usage of the Services, advertisement serving, managing and providing the Services and to further develop the Services and other Hearing Aid App services and products.
This helps us to gain a better understanding of our users, to draw conclusions for future concepts, and, ultimately, to develop better apps.
Our products respect the privacy of children. We don't collect personal Information from children with our mobile applications.
We comply with the Children's Online Privacy Protection Act (COPPA)
Our website and mobile applications comply with the Children's Online Privacy Protection Act ("COPPA").
In the event that a user identifies himself/herself as a child under the age of 13 through a support request or feedback, we will not collect, store or use and will delete in a secure manner any personal information of such a user.
Our users can send us an email if they need support or help with any of our products. If you submit a support request, we will receive your email address and possibly other personal and non-personal information that you provide related to your support request ("Support Information"). We use Support Information only.
Information sharing and disclosure
We use Support Information only for the support for the internal operations of our website and Apps as provided under Section 312.2 of the COPPA rules effective July 1, 2013.
(i) We may share your Support Information with our support providers, but only for the purpose of providing support to you.
(ii) We may share your email address and/or Support Information: (a) to protect the security or integrity of our website and Apps, (b) to take precautions against liability; (c) to respond to judicial process, or (d) to the extent permitted under other provisions of law, to provide information to law enforcement agencies or for an investigation on a matter related to public safety; and where such information is not used for any other purpose, all in compliance with Section 312.5(c)(6) of the COPPA rules effective July 1, 2013.
Personal Information Sharing
We do not share or distribute any information or documents about individual users with any third party.
Links to third party sites
We may provide links and/or connections to third-party web sites or services from our website (we don't allow links within our mobile applications). We are not responsible for the privacy practices or content of these third-party sites.